Terms of Service

Introduction

Welcome to Elsy Tickets. These Terms of Service ("Terms") govern your use of our event management platform and services. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services.

Definitions

• "Service" refers to the Elsy Tickets event management platform
• "User" refers to any individual or entity using our Service
• "Event Organizer" refers to users who create and manage events
• "Attendee" refers to users who purchase tickets and attend events
• "Content" refers to any information, data, or materials uploaded to our Service

Account Registration and Responsibilities

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Upload malicious code or content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our Service
• Use our Service for spam or unsolicited communications
• Create events that promote illegal activities or harmful content

Event Organizer Responsibilities

As an Event Organizer, you are responsible for:

• Ensuring all event information is accurate and up-to-date
• Complying with all applicable laws and regulations
• Providing accurate pricing and ticket information
• Fulfilling all promises made to attendees
• Handling attendee data in accordance with privacy laws
• Providing refunds when required by our policies or law
• Maintaining appropriate insurance coverage for your events

Payment and Refund Terms

Payment Processing

We use Stripe for payment processing. All payments are processed securely through their platform.

Fees

Event organizers may be charged platform fees as outlined in their event settings. These fees are clearly displayed during the event creation process.

Refunds

Refund policies are determined by individual event organizers. We encourage organizers to establish clear refund policies and communicate them to attendees.

Intellectual Property Rights

Our Rights

The Service and its original content, features, and functionality are owned by Elsy Solutions and are protected by international copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of any content you upload to our Service. By uploading content, you grant us a license to use, display, and distribute your content in connection with our Service.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Event organizers are responsible for complying with applicable data protection laws when collecting and processing attendee information.

Disclaimers and Limitations

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend the Service for maintenance or updates.

Third-Party Services

Our Service may integrate with third-party services. We are not responsible for the availability, accuracy, or content of these services.

Limitation of Liability

To the maximum extent permitted by law, Elsy Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Service.

Indemnification

You agree to indemnify and hold harmless Elsy Solutions from any claims, damages, or expenses arising from your use of our Service or violation of these Terms.

Termination

We may terminate or suspend your account and access to our Service at any time, with or without cause, with or without notice.

Upon termination, your right to use the Service will cease immediately, and we may delete your account and data.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States.

Any disputes arising from these Terms or your use of our Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting the updated Terms on our website and updating the "Last updated" date.

Your continued use of our Service after such changes constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

Contact Us

If you have any questions about these Terms of Service, please contact us: